International certificates

National Information Technologies JSC has implemented international standards and received new international certificates:

1) ISO 9001:2015 – "Quality management system. Requirements",

2) ISO/IEC 20000-1:2018 – "Information technology. Service Management",

3) ISO/IEC 27001:2022 "Information security, cybersecurity and privacy protection. Information security management systems. Requirements"

All of the above standards are integrated.

The main elements:

  1. ISO 9001:2015 - requirements to business processes, definition, alignment, management, continuous improvement of internal business processes of the Company, their standardization.
  2. ISO/IEC 20000-1:2018 - requirements to IT processes, monitoring, coordination, management and ensuring the smooth operation of 13 СCS processes that are the basis of an IT organization:
    • service level management,
    • budgeting and service accounting management,
    • IT service continuity management,
    • capacity management,
    • IT service availability management,
    • IT information security management,
    • incident and service request management,
    • problem management,
    • configuration management,
    • release and deployment management,
    • change management,
    • supplier management,
    • business management.
  3. ISO/IEC 27001:2022, advantages of the certificate:
    • information security and compliance with all information security requirements involve ensuring confidentiality, accessibility, integrity of tangible and intangible assets of NITEC JSC,
    • trust from the public sector, suppliers, customers, as well as NITEC JSC regulators.
    • demonstration of information security management operating in the company to partners, competitors, clients, sponsors.
    • the company's activities are stable and reliable.
    • taking effective measures to ensure safety from real dangers.
    • reduction of incidents occurrence and possible consequences thereof.