Kazakhstani citizens who lost their relatives can get a death statement via eGov.kz portal.

Launch of the service enables excluding a requirement for mandatory provision of medical death/perinatal death certificate, and also certificate of state registration of death. To get a statement, one can just enter IIN of a deceased. 

“Previously, one had to visit several organizations which took a lot of time. The statement is required for burial, assignment of one-time payment for burial, obtainment of a deceased person`s pension savings and arrangement of inheritance. Now it can be obtained online” commented the Press Service of Ministry of Digital Development, Innovations and Aerospace Industry of RK. 

On eGov.kz Portal in “Family” section, one needs to go to “Marital Status” subsection, select the service “Notification on state registration of death”, order it and sign using digital signature. 

One can familiarize with the service delivery result in Personal Account on eGov.kz Portal. Reasons for refusal can include incorrect entry of data or absence of death record. In case of the first reason, one needs to check data and try to re-order the service, while in case of the second reason one needs to apply to a government agency. The service became available due to integration with information systems of Ministry of Justice of RK, i.e. all the data is uploaded from the information systems of the government agency. 

Link to the service: https://egov.kz/cms/ru/services/marital_status/death_registration